Orders

From our return policy to how to place an order, click here for a quick rundown.

8 Articles

  • What is your return policy? Unopened products that are returned within 30 days: you will receive a 100% refund minus original shipping and handling. Opened products...
  • Do you have a money back guarantee? At the moment we do not. Please refer to our "return policy" for additional questions.
  • How to place an order? Please use this video to understand how to place an order.
  • How do I search for a product? Please use this video to understand how to search for products.  
  • How can I shop for products? Please use these videos to understand how to shop for products and how to place an order.    
  • What is the status of my order? You can find the status of all orders under "Orders" under the "My Account" dashboard when you are logged in on livepure.com
  • How to check out? Please watch these videos to understand how to shop for products and how to place an order.
  • How to cancel or change my order? Please call in to cancel or change your order: (866) 535-5888.  Reference this video to add product to, edit or delete your Autoship: